How and who to contact: Key resources of information, support and opportunity

Here is some information on key national support and information resources

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Spotlight on learning from local partner Moray Wellbeing Hub

The content displayed on this page was produced by Moray Wellbeing Hub and describes their reflections, experiences and learning over the years about lived experience leadership in driving change in healthcare / mental health services.

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National Resources

  • Care Opinion - www.careopinion.org.uk
    Share your positive experiences as well as what needs to change. Read other people’s experiences of a service with a handy look up tool. Founded in 2005 this is an independent non-profit feedback platform for health and social care services and covers all of the UK. Individuals who use services put their stories in to Care Opinion and the organisation then sends this out to all the key staff who need to know to help services improve. These stories can be read by anyone visiting the site.
  • Health and Social Care Scotland - www.hscscotland.scot
    Understand how health and social care are required by law to work together (integration). Handy links to key legislation and links.
  • Scottish Community Development Centre - www.scdc.org.uk
    Find out how to make a participation request. Understand community development as a way to influence change. Recognised as the national lead for community development in Scotland, the SCDC have resources online as well as skilled team members to support communities to be more empowered. Participation requests are a key part of the Community Empowerment Act; if you make one, services are expected to agree to work with you if they can.
  • NHS Inform – care, support and rights information - www.nhsinform.scot/care-support-and-rights
    Learn about health rights and find quick links to key NHS websites.
  • Scottish Human Rights Commission- www.scottishhumanrights.com
    Learn about the PANEL principles (Participation, Accountability, Non-discrimination, Empowerment, Legality)
  • Mental Welfare Commission - www.mwcscot.org.uk
    Contact their advice line. Review policy and research. Independent voice in rights for those with mental illness, learning disabilities, dementia etc.

Moray area specific resources

  • Health & Social Care Moray - www.hscmoray.co.uk
    Sign up to become a member to get their newsletter and opportunities for volunteer involvement roles. Find out key engagement events in your area, board members, contact details for the involvement officer. Each area in Scotland has a slightly different approach to how NHS and the local council will work in partnership to deliver services. Moray has an Integrated Join Board (IJB) who plan and monitor services in adult and older people (children services currently separate).
  • NHS Grampian - www.nhsgrampian.org
    Feedback and involvement information. Overview of health services.
  • tsiMORAY - www.tsimoray.org.uk
    Find out about specific networks you can join including the Health and Wellbeing Forum. Get support for starting a new group or organisation. Not for profit organisations like charities and social enterprises are known as the third sector. tsiMORAY is the local support for the third sector in Moray and links to health and social care in many ways to increase involvement for community members.